Distracted Listening – A Two Minute Solution
We now have laws prohibiting distracted driving. It’s proven to be dangerous and sometimes fatal. If you’re not using your phone while you’re behind the wheel, it still leaves ample opportunities to stay connected with the wireless world. Once you’ve conquered the demons of distracted driving, your next challenge is distracted listening. This occurs when you’re physically with another person but your attention and interests are elsewhere.
Ignorance Phobia: Pretending You Understand
You’re suffering from ignorance phobia during a conversation when you’re not clear about the other person is saying but you’re afraid to ask for clarification for fear of appearing ignorant. You pretend to understand when you don’t.
The Dangerous Seduction of BCC Emails
I recently composed an email to discuss a dispute and express my opposing view. Then I used the BCC feature to share the message with a higher authority. When the tactic was quickly exposed, I won a battle. But, may have lost the war..
Breaking Away from Meeting Monotony
The more senior your position, the more meetings you attend. When it comes to business meetings, most executives might apply the old adage about the opposite gender: Can’t live with ’em. Can’t live without ’em. Studies show that 49% of managers feel that they are wasting at least 3 hours per week in meetings.
7 Secrets of Highly Effective Leadership Communication
Mere experience with using a voice, a pen or a keyboard, doesn’t make you a good communicator. Here are 7 Secrets to Effective Communication to help you reduce the amount of dysfunctional communication in both professionally and personally.
Chicago Booth Leadership Presentation
I was genuinely honored to receive an invite to speak on the subject of Leadership at the University of Chicago’s Booth School of business. Thanks to Bill Hope for being an accommodating host. And to all the attending MBA students who provided both compliments and constructive feedback.
Delegation and the Power of “Why”
The essence of formal leadership is “getting results through others”. So, effective delegation skills are essential. Like all intangibles, delegation skills are never fully mastered. Let’s look at what it takes to become a better delegator.