{"id":288,"date":"2010-09-13T11:00:33","date_gmt":"2010-09-13T11:00:33","guid":{"rendered":"http:\/\/smartleadership.wordpress.com\/?p=14"},"modified":"2023-05-11T14:05:59","modified_gmt":"2023-05-11T19:05:59","slug":"engagement_detection","status":"publish","type":"post","link":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/engagement_detection\/","title":{"rendered":"Are You a Leader, a Tour Guide or a Warden?"},"content":{"rendered":"<div id=\"bsf_rt_marker\"><\/div>\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"288\" class=\"elementor elementor-288\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5de602d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5de602d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e1188cb\" data-id=\"e1188cb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96e0fa5 elementor-widget elementor-widget-template\" data-id=\"96e0fa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"12411\" class=\"elementor elementor-12411\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1255d61 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"1255d61\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-6264de3\" data-id=\"6264de3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61125fc elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"61125fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Are You a Leader, a Tour Guide or a Warden?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1117e elementor-align-center elementor-widget elementor-widget-post-info\" data-id=\"2c1117e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-fcfa45b elementor-inline-item\" itemprop=\"author\">\n\t\t\t\t\t\t<a href=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/author\/lbwebmaster\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-user-circle\" viewBox=\"0 0 496 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M248 104c-53 0-96 43-96 96s43 96 96 96 96-43 96-96-43-96-96-96zm0 144c-26.5 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href=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/2010\/09\/13\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-calendar\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M12 192h424c6.6 0 12 5.4 12 12v260c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V204c0-6.6 5.4-12 12-12zm436-44v-36c0-26.5-21.5-48-48-48h-48V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H160V12c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12v52H48C21.5 64 0 85.5 0 112v36c0 6.6 5.4 12 12 12h424c6.6 0 12-5.4 12-12z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>September 13, 2010<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-9c8288a elementor-inline-item\" itemprop=\"commentCount\">\n\t\t\t\t\t\t<a href=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/engagement_detection\/#comments\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-comment-dots\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M144 208c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zm112 0c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zm112 0c-17.7 0-32 14.3-32 32s14.3 32 32 32 32-14.3 32-32-14.3-32-32-32zM256 32C114.6 32 0 125.1 0 240c0 47.6 19.9 91.2 52.9 126.3C38 405.7 7 439.1 6.5 439.5c-6.6 7-8.4 17.2-4.6 26S14.4 480 24 480c61.5 0 110-25.7 139.1-46.3C192 442.8 223.2 448 256 448c141.4 0 256-93.1 256-208S397.4 32 256 32zm0 368c-26.7 0-53.1-4.1-78.4-12.1l-22.7-7.2-19.5 13.8c-14.3 10.1-33.9 21.4-57.5 29 7.3-12.1 14.4-25.7 19.9-40.2l10.6-28.1-20.6-21.8C69.7 314.1 48 282.2 48 240c0-88.2 93.3-160 208-160s208 71.8 208 160-93.3 160-208 160z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-comments\">\n\t\t\t\t\t\t\t\t\t\t3 Comments\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a17d19d elementor-widget elementor-widget-html\" data-id=\"a17d19d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div style=\"text-align:center;\u201d>\r\n<span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\">\n\t\t<\/span> <span class=\"bsf-rt-display-time\" reading_time=\"3\"><\/span> \n\t\t<span class=\"bsf-rt-display-postfix\" postfix=\"mins\"><\/span><\/span>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-70a0327\" data-id=\"70a0327\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-228f411 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"228f411\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-content\/uploads\/elementor\/thumbs\/vacationer-qon9j2rnlrf6y7oe0dd0tobq7lv5lah1e16gp24j5s.jpg\" title=\"vacationer\" alt=\"Vacationer\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77734d29 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77734d29\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7d0515ed\" data-id=\"7d0515ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f719f3 elementor-widget elementor-widget-text-editor\" data-id=\"2f719f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><em>Attempting to lead vacationers and prisoners is always an uphill battle<\/em><\/h2><p>In developing my coaching skills, I&#8217;ve needed to learn a few <em>tricks of the trade<\/em>.\u00a0 One is a heightened ability for <strong><em><a href=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/engagement_detection\/\">engagement detection<\/a><\/em><\/strong>. Another is gain skills for improving the mindset of the disengaged. Here&#8217;s some simple ways to do-it-yourself.<\/p><p>I&#8217;ve learned to observe both my clients and participants and place them into three categories:\u00a0 <em><strong>achievers<\/strong><\/em>, <em><strong>vacationers <\/strong><\/em>and <em><strong>prisoners<\/strong><\/em>. So, how do we recognize the members of these categories?<\/p><p><a href=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-content\/uploads\/2010\/09\/avp1.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"aligncenter size-full wp-image-22\" title=\"AVP\" src=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-content\/uploads\/2010\/09\/avp1.jpg\" alt=\"Achievers, Vacationers &amp; Prisoners\" width=\"481\" height=\"216\" \/><\/a><\/p><ul><li><strong>Achievers<\/strong> are open to change and improvement and are motivated to improve their situation.<\/li><\/ul><ul><li><strong>Vacationers<\/strong> are along for the ride.\u00a0 They had an interest in improvement but aren\u2019t willing to step outside of their comfort zone, commit to doing their push-ups and engage in making meaningful changes.<\/li><\/ul><ul><li><strong>Prisoners<\/strong> believe they\u2019ve been sentenced to serve their time in developmental confinement. They want nothing more than to have that time pass.\u00a0 A negative attitude and related behaviors are part of the package with prisoners.<\/li><\/ul><p>I learned early on the importance of recognizing <strong><em>vacationers<\/em><\/strong> and <em><strong>prisoners <\/strong><\/em>and working to convert them into achievers.\u00a0 Might this be equally true for you?<\/p><p>When developing teams or groups, I typically negotiate the authority to <em>release the prisoners<\/em>, as needed.\u00a0 It is true what they say about <em>one bad apple spoiling the bunch<\/em>.\u00a0 Prisoners are <em>bad apples<\/em>.\u00a0 For one-on-one coaching engagements, I am careful to avoid scenarios where I am assigned a prisoner with little motive to change.\u00a0 Without that motivation, we\u2019re all wasting our time and money while setting ourselves up to fail.<\/p><h2>My First <em>Vacationer: <\/em>A Moment of Truth<\/h2><p>Nine years ago I was an executive coaching rookie.\u00a0\u00a0 I was working with four member management team to develop their strategy and leadership skills. At our second conference, the owner and President announced that he &#8220;didn&#8217;t have time&#8221; to complete the assigned work. He was, after all, the boss. And he felt that his status allowed him to skate.\u00a0\u00a0 It was a fork in the road, moment of truth in the engagement and our relationship.\u00a0 Did I dare to challenge the person signing my checks?\u00a0 Or should avoid ruffling any feathers, sweep it under the rug and move on?<\/p><p>Fortunately I had secured a verbal commitment for timely completion of their assignments from each member of the team.\u00a0 And, I understood that the owner had provided me a golden opportunity to offer a lesson in the relationship between integrity and leadership.\u00a0 I was trained to challenge <em><strong>vacationers<\/strong><\/em> who didn\u2019t live up to their promises. So I seized the moment without hesitation. While putting my momentary conversational comfort ahead of the purpose of the engagement made little sense, it required courage.\u00a0 But at that moment, his vacation ended.\u00a0 Their company went on to achieve unprecedented success in the succeeding months.\u00a0 Our relationship remains strong to this day.\u00a0 Plus, I also learned the value of putting a client relationship at risk for the sake of their success.<\/p><h2>How are your <em>Engagement Detection<\/em> Skills?<\/h2><p>Might you benefit from enhanced Engagement Detection skills? What if you were better tuned in to the attitudes on your teams?\u00a0 Observe the body language around your conference table, place your participants in my three categories and ask&#8230;<\/p><ul><li>Have you been attempting to work with vacationers or prisoners?<\/li><li>Can you convert them to being engaged in the task at hand?<\/li><li>Or, would everyone be better served is you just released your prisoners.<\/li><\/ul><h2>Now, Look in the Mirror<strong><br \/><\/strong><\/h2><p><a href=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-content\/uploads\/2010\/09\/jail.jpg\"><img decoding=\"async\" class=\"alignright size-full wp-image-20\" title=\"jail\" src=\"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-content\/uploads\/2010\/09\/jail.jpg\" alt=\"Get Out of Jail Free\" width=\"260\" height=\"148\" \/><\/a>You might also use this tool for some Self-Engagement Detection.\u00a0 When you are introduced to new initiatives or innovative concepts, in which category would your teammates place you?<\/p><p>Should you find yourself mentally serving time, take one of my GET OUT OF JAIL, FREE cards for free.\u00a0 Make a conscious choice to let go of this mindset.\u00a0 It serves no one.<\/p><hr \/><h5>\u00a0<\/h5><h5 style=\"text-align: center;\"><strong>&#8220;People&#8217;s minds are like parachutes &#8211; they only function when they are open.&#8221; -Leanne Hastie<\/strong><\/h5><p>\u00a0<\/p><hr \/><h2>Returning from the Dark Side<\/h2><p>Since I discovered and converted that first <em>Vacationer<\/em>, I&#8217;ve helped many others to decide to do the push-ups they need to achieve bigger and better things.\u00a0 I&#8217;ve also succeeded converting some of my <em>Prisoners <\/em>to transition to Achiever status. <em>Where there&#8217;s a will, there&#8217;s a way<\/em>.\u00a0 Those Prisoners who are unable to discover their motive for change are better off being freed. <em>Where there&#8217;s <strong>no will<\/strong>, there&#8217;s <\/em><em><strong>no way<\/strong>.<\/em><\/p><p>To keep it simple, here&#8217;s my process for improving engagement:<\/p><ol><li>Detect the level of engagement<\/li><li>Figure out how <em>everyone<\/em> can win<\/li><li>Communicate the win and the responsibilities<\/li><li>Secure commitments and hold everyone accountable, including yourself<\/li><\/ol><p>I said these are <em>simple<\/em>.\u00a0 I don&#8217;t promise that they&#8217;re <em>easy<\/em>.\u00a0 Should you struggle, let me know if I can help.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>In working with teams, committee members and staffs, we find various levels of commitment and engagement to the task at hand.  I&#8217;ve discovered a simple tool for &#8220;Engagement Detection&#8221; that has served to enhance my awareness of others&#8217; attitudes toward our achievement.  Might it work for you?<\/p>\n","protected":false},"author":3,"featured_media":1655,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"categories":[23,26,29],"tags":[282,285,286,39],"class_list":["post-288","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-attitude-development","category-employee-engagement","category-leadership-development","tag-attitude-development","tag-employee-engagement","tag-leadership-development","tag-linkedin"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-content\/uploads\/2010\/09\/vacationer.jpg","jetpack_shortlink":"https:\/\/wp.me\/p1I2Yr-4E","_links":{"self":[{"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/posts\/288","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/comments?post=288"}],"version-history":[{"count":0,"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/posts\/288\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/media\/1655"}],"wp:attachment":[{"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/media?parent=288"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/categories?post=288"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chicagoexecutivecoaching.com\/smartleadership\/wp-json\/wp\/v2\/tags?post=288"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}