As an executive coach, I believe that leadership skills are never fully mastered. And as leaders, we never reach our full potential. I share these edu-tainment articles to help you purposefully pursue your potential as a leader.
SMART Leadership is the “official’ blog site for Chicago Executive Coaching.
Now there’s a leading question! It’s NOT weather related. Rather, it’s a query that explores where your progress is stalled. If you really consider your answer, it’s empowering.
For fun and enjoyment, TTI Success Insights has studied pet behaviors and created a way to answer the question…
“What if Your Pet Could Talk?”
Whether you’re selling products, services or ideas, your success depends on your ability to lead and influence the actions of others. That ability requires a sense of timing. In the words of the late sales guru and author, Bill Brooks:
“People buy when they’re ready to buy. Not when you need to make a sale.”
In a recent panel discussion, Tom Warsop, CEO at The Warranty Group shared that he deemed it necessary to stop using the word “goal”. It was a word that didn’t work in his organization. Here’s how and why he changed things.
Conventional Wisdom How often do we see companies who live by the noble creed: The Customer is ALWAYS right? Is it possible that this approach could be self-defeating by ultimately damaging the commitment of the very customer service people who … Continue reading
We all know the old saying: “You can’t judge a book by its cover.” If it were true that people don’t make snap judgements based on appearances, we would see some very bland book covers. The fact is, we all do it with both books and people.