As you work to predict what’s next, Where will your answers come from?
As the risk of being too simplistic, answers come from questions. As you improve the quality of your questions, you will improve your results.
None of us is smarter than all of us.
We all have clues about what will change in the next six to twelve plus months. With various frames of reference, the clues will vary. As a leader, how will you engage your teams to collect and vet different scenarios? Here are questions you should ask
As inevitable changes occur, how will the needs and wants of your customers (clients, members, guests) evolve?
What will our organization do to serve new customer expectations and demands?