Let’s agree that our ability to effectively convey our personal feelings at the right time and place is important for building relationships and influencing others. Consider your current level of interpersonal skills.
This is really three questions rolled into one. So let’s break it down. On a 1 to 10 scale, how skilled are you at recognizing the need and then sharing your:
How did you rate? What might you gain by improving?
To discover how to be more effective at recognizing needs and then conveying these three sentiments, here’s some defining questions.
These simple definitions are listed in order of emotional intensity.
“I want to connect and support you.”
Notice as you move from empathy to sympathy to compassion:
So empathy is the starting point.
For a leader, recognizing and understanding the emotions of the people you lead is a critical starting point. Is empathy enough? It depends. There are situations to avoid expressing sympathy or compassion:
When do sympathy and compassion come into play? When should you find enough empathy to genuinely convey your sympathy? Let’s remember the time tested axiom.
"Nobody cares how much you know, until they know how much you care."
Putting President Roosevelt’s insight to use requires digging deep enough to first develop empathy, then sympathy. If you don’t, who cares?
Tom Lemanski helps accomplished leaders unlock potential, solve complex challenges, and amplify their impact.
Effective leadership is the key to driving meaningful, lasting success in a fast-changing world.
Tom’s focus on innovative strategies and self-awareness creates transformative results for leaders striving for the next level.
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