The 3 C’s of Success: Don’t Leave Home Without Them

Article exploring the 3 C’s of Success (Clarity, Confidence and Commitment) using the American Express slogan of the 80’s.
The Dangerous Seduction of BCC Emails

I recently composed an email to discuss a dispute and express my opposing view. Then I used the BCC feature to share the message with a higher authority. When the tactic was quickly exposed, I won a battle. But, may have lost the war..
Breaking Away from Meeting Monotony

The more senior your position, the more meetings you attend. When it comes to business meetings, most executives might apply the old adage about the opposite gender: Can’t live with ’em. Can’t live without ’em. Studies show that 49% of managers feel that they are wasting at least 3 hours per week in meetings.
Herding Cats

Do you ever get the feeling that you’re trying to herd cats? It can be a feeling of hopeless frustration.
Your Most Important Appointment

If you were working in an ocean, is your typical day more like: Sinking? Treading Water? Or, Swimming?
Most of us settle for treading water. Is there a better way? Here is a simple tactic that is a Life Saver for some.
A New Customer’s Final Plea

A client shared a story of an elderly woman who was about to agree to a major home improvement purchase. Before she signed on the dotted line, she added one last request.
What’s in Your Rear View Mirror?

In 1992, the Chicago Bears, fired Mike Ditka, their iconic head football coach. “Da Coach’s fanatic fans were distraught. As for Mike Ditka, he just lost his dream job. Yet in the face of his life altering event, Coach Ditka shared four words of wisdom we should all learn to embrace in times of adversity.