This comprehensive course equips leaders with the tools, mindset, and communication strategies to lead with clarity, confidence, and connection. Each module builds on the last, weaving together practical skills, emotional intelligence, and leadership presence.
Establishes communication as a leadership multiplier. Participants explore the Law of Process, define their communication goals, and assess their current strengths and challenges.
Distinguishes empathy from agreement or sympathy. Leaders learn how to recognize emotional cues, respond appropriately, and foster trust, especially when viewpoints differ.
Introduces listening as an active leadership skill. Covers presence, distractions, and foundational techniques for deep, trust-building listening.
Explores how perception and bias shape what we hear. Leaders practice reflective listening and emotional awareness to elevate their influence.
Teaches leaders how to shape messages that resonate. Participants learn to structure ideas clearly, speak with intent, and use “power words” to drive engagement.
Builds on the Golden Circle model to help leaders communicate from belief, not just logic. Participants learn to “start with why” and link messaging to values and purpose.
Reframes feedback as a performance catalyst. Introduces the Booth Feedback Model and strategies for giving, receiving, and requesting meaningful feedback.
Focuses on self-awareness and body language. Participants explore how mood, posture, tone, and total presence impact credibility and engagement.
Sharpens the ability to read others. Leaders learn to decode body language, cultural cues, and virtual behaviors to adapt communication in real time.
Elevates the leader’s use of questions. This module teaches how to craft questions that provoke insight, deepen dialogue, and shape outcomes.
Equips leaders to manage tension and conflict constructively. Introduces tools like the Facts–Effects–Feelings model and reflective responses to reduce defensiveness and preserve dignity.
Transforms meetings from time-wasters to high-value interactions. Leaders learn to clarify purpose, manage engagement, and ensure accountability through structured follow-up.
Helps leaders align message, medium, and moment for greater impact. Covers email vs. voice, video messaging, and the risks of channel misfires.
Focuses on the systemic side of leadership communication. Leaders examine how their habits, tone, and consistency shape team norms and communication culture.
Defines integrity beyond honesty. This module explores value alignment, follow-through, confidentiality, and earning trust through consistent words and actions.
Concludes the course with reflection and action planning. Participants revisit their growth, clarify guiding principles, and build a personal communication blueprint to lead forward.
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