No matter where you are in your career, no matter what industry your organization focuses on, whether you are a professional in a suit or a professional athlete, the ultimate desired outcome is high performance. This is indisputable—we all want to perform well. At the centerpiece of high performance is good decision-making. To truly succeed consistently, one must also possess a high level of Emotional Intelligence (EQ). EQ is the process of recognizing, managing, and appropriately leveraging emotions within yourself and with others. The value of emotional intelligence increases dramatically with job complexity.
Generally speaking, high performance is determined by the competencies you naturally possess or have learned and acquired. Traditional training and development seeks to build such skills and competencies. Our performance on these individual skills and competencies is governed by our behaviors and how well can we optimize these competencies. Preceding these day-to-day behaviors is cognition, part of which includes our IQ. It is how you think that determines how you will behave, which in turn determines how you can optimize your competencies, which in turn determines whether you perform at a high level. Emotions, in turn, precede cognition and behavior. Our first reaction to a stimulus is an emotional one.
Am I safe? Am I in danger? Will I fight or will I take flight? Our emotions are the source and foundation of everything else. These emotions are very real and a heightened emotional state can distort our cognition and logical thought processes. Your ability to think clearly determines how you behave which, in turn, determines how well you can use your competencies to perform. Considering that performance at work is defined and judged based on behavioral observations, the importance of properly managing emotions becomes all the more important. Indeed, the competencies that separate good employees from great ones are based on job relevant behaviors and competencies.
This sequence is a physiological sequence; it occurs in our bodies. It is not a philosophical one or a conceptual one. Neuropsychiatrists, through virtual reality and body mapping, have shown that the initial reaction to a stimulus is not the firing of brain cells, but that of endorphins being released, and as a result, emotions. This notion of mastering performance by appreciating the role of emotions is what we call EQpowerment, for there is no greater component to empowerment (skill to make the best decisions) than having high levels of EQ. A focus on improving cognition, behaviors and EQ will lead to a more effective, powerful workforce. The missing link to empowerment has now been identified.
We’d be honored to discuss how we might develop an approach to raise your EQ. Contact us to arrange a confidential discussion.