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Boring Meeting

Breaking Away from Meeting Monotony

The more senior your position, the more meetings you attend. When it comes to business meetings, most executives might apply the old adage about the opposite gender: Can’t live with ’em. Can’t live without ’em. Studies show that 49% of managers feel that they are wasting at least 3 hours per week in meetings.

Herding Cats - Creative Commons

Herding Cats

Do you ever get the feeling that you’re trying to herd cats? It can be a feeling of hopeless frustration.

Appointment

Your Most Important Appointment

If you were working in an ocean, is your typical day more like: Sinking? Treading Water? Or, Swimming?
Most of us settle for treading water. Is there a better way? Here is a simple tactic that is a Life Saver for some.

Elderly Woman

A New Customer’s Final Plea

A client shared a story of an elderly woman who was about to agree to a major home improvement purchase. Before she signed on the dotted line, she added one last request.

Rear View mirror

What’s in Your Rear View Mirror?

In 1992, the Chicago Bears, fired Mike Ditka, their iconic head football coach. “Da Coach’s fanatic fans were distraught. As for Mike Ditka, he just lost his dream job. Yet in the face of his life altering event, Coach Ditka shared four words of wisdom we should all learn to embrace in times of adversity.

Cockpit

Attainability in SMART Goals

Do you find that Goal Setting is a needless, futile, frustrating exercise? Before you throw the baby out with the bathwater, look in the mirror and ask is it “the tactic” or “the leadership”?

Triage Icon

Opportunity Triage

A valuable business opportunity is a terrible thing to waste. Yet it happens repeatedly when we aren’t ready for their arrival. How do you prevent valuable opportunities from falling through the cracks?

a storefront

Apple’s Extortionist Granny

In case you missed it, 83-year-old Evelyn Paswall of Forest Hills, Queens NY is suing Apple for $1 million, saying the company was negligent for not elderly-proofing the store’s see-through facade. Is this McDonalds Coffee Deja Vu?

Good To Great Cover

Is Good the Enemy of Great? Or The Reverse?

That quote is the first sentence of the opening paragraph of the business best seller, Good To Great by Jim Collins. Mr. Collins goes on to explain how complacency with being good is an obstacle to pursuing greatness. The noble pursuit of greatness concept has inspired leaders, followers and book sales. Does that mean we should pursue greatness in every thing we do?

7 Secrets of Highly Effective Leadership Communication

7 Secrets of Highly Effective Leadership Communication

Mere experience with using a voice, a pen or a keyboard, doesn’t make you a good communicator. Here are 7 Secrets to Effective Communication to help you reduce the amount of dysfunctional communication in both professionally and personally.

golden circle

Inside-Out Communication In Action

We are seeing more application of Inside-Out communication from both small business and national TV ads. Here are my favorite examples. If you want to learn to “start with why”, here’s how.

Booth Leadership Presentation

Chicago Booth Leadership Presentation

I was genuinely honored to receive an invite to speak on the subject of Leadership at the University of Chicago’s Booth School of business. Thanks to Bill Hope for being an accommodating host. And to all the attending MBA students who provided both compliments and constructive feedback.

The Execution Box

Exploring the Gap Between Knowledge and Execution

Organizations typically hire for skills and knowledge, then fire and promote on the basis of attitudes and habits. Upon terminating people, they start the process over again. Are skills and knowledge needed for job success? Of course! But how many times have we seen skillful, knowledgeable people fail to fit with their new job or organization?

Sky Diver falling

Your Mind Is Like A Parachute

If I asked you to rate your own open-mindedness on a 1 to 10 scale, what number would you give yourself?

Blind Spot Warning sign

Overcoming The Curse of Knowledge

The Curse of Knowledge is a condition that comes from knowing so much about your topic that you struggle to connect with your audience. It’s easy to become cursed. When you’re a subject matter expert, you naturally assume others have a similar frame of reference. But, how could they?

Kris Kringle

Social Marketing Insight from Kris Kringle

The internet has forever changed marketing. However the more things change the more some old, yet golden rules apply. Here’s some social marketing insight from the 1947 film classic Miracle on 34th Street.

broom

Delegation and the Power of “Why”

The essence of formal leadership is “getting results through others”. So, effective delegation skills are essential. Like all intangibles, delegation skills are never fully mastered. Let’s look at what it takes to become a better delegator.

alphabet soup

Digesting Acronym Alphabet Soup

Do you ever find yourself nodding to affirm your understanding of an acronym when you really don’t have a clue? Let’s look at what’s really happening here and what can do instead.

Pointing

Are You Playing The Blame Game?

Whenever you point your finger, there are always three others pointing in the opposite direction. Learn the 8 Eye Opening Attributes help you discover you’re playing: The Blame Game.

profit-planet-people

Pitfalls in Aligning People, Profits and Planet

Triple Bottom Line Leadership is a term for strategic sustainability initiatives that seek to align people, profits and the planet. While I’m an inherent optimist, I don’t envision the concept reaching critical mass in the near term future. Here’s why…

Punctuality

Pursuing Punctuality

We can agree that your personal integrity is an essential requirement for being an effective leader. Let’s learn from legendary leader Vince Lombardi and his value for punctuality.

Witness on stand mso

Can I Get a Witness?

Business witness relationships can be the invaluable assets. What is a business witness? Why do you need them? What are the three qualities that every business witness must have? Why should you have a witness retention program?

Conflict

Seven Scenarios for Team Conflict

Have you ever looked at your work team and wondered: “Why can’t we all just get along?” Perhaps a better question is: Why should we just get along? By “just” getting along, could we be compromising our objectives for the sake of artificial harmony?

The Ant

The Ant, The Lion and The Airline

Contrasting a compelling fable of a manager who couldn’t leave well enough alone with one of corporate America’s biggest success stories.

Rose

The Derrick Rose Challenge: Why Can’t YOU?

At the beginning of the pro basketball season, Chicago’s Derrick Rose was asked about his goals. He answered the question with a question. “Why can’t I be the MVP?” While there were an abundance of good reasons, Rose refused to believe any of them. The rest is history. In writing your own history. I ask: Why can’t you?

Failure Street Sign

Fear of Failure is Not an Option

The film, Apollo 13 gave us the line “Failure is not an option” I briefly consider the role of failure in innovation, problem solving and decision making. In revealing that “Failure Phobia” is counterproductive, I share three new ways to fail responsibility.

TL Caricature

Tom’s Caricature Story

Because so many have asked about the origin of my caricature, I created my first web cam video to briefly tell the story in 99 seconds.

Telepathic

Management By Telepathy

There is a management system that I’ve observed in organizations ranging from two partner companies to the Fortune 100. But it lacked a name until now. I hereby call it “Management By Telepathy”. This is not one of those new buzzword breakthrough management systems that I would aspire develop a consulting practice around. Instead it’s a metaphoric mirror for managers who wonder why their seemly talented staff fails to meet expectations.

Getting Mad

Don’t get mad, get…

Here in the state of Illinois, we’ve just done away with the death penalty. So we’re trying to let go of the eye-for-an-eye punitive system and the often insatiable desire to GET EVEN. Might we find a higher ground and more productive and mature mindset in the process? Considering both the tangible and intangible resources expended with vindictive thinking, what is the real cost of wanting to get even?

Moth

Social Media and “The Moth Effect”

Have you become a “Social Media Moth”, attracted by the bright lights and not really knowing why? Social Media & “The Moth Effect” examines how to avoid getting zapped by applying old school rules to this evolving new media.

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